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Verification Required : Phone Number & Payment Country Mismatch

GG Mobile Gamers Support
Modified on: Tue, 07 Apr, 2026 at 9:32 PM

Our security system has detected that the country linked to your payment method does not match the phone number registered on your account. To help protect your account from unauthorized use, additional verification is required.

To continue with your transaction, you may choose one of the following options:

Update Your Phone Number

Change your registered phone number so it matches the country of your current payment method or country of residence.

Submit Verification (POI)

If you are travelling or using an international card, please submit a Proof of Identity (POI) through our secure verification process.

Why is this required?

This security check helps confirm that the payment method is being used by the authorized account holder.

Help Center

Security & Evidence Agreement

By proceeding, you agree that you are required to change all account information (email and password) immediately after purchase.

⚠️ IMPORTANT: You MUST record a continuous video/screen-recording while viewing the account and changing the information. This recording is your ONLY proof in the event of a dispute.

EN / $ USD

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