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Buyer Logged into the Game Account During Boosting or Top-Up Service. What Should I Do?

GG Mobile Gamers Support
Modified on: Tue, 07 Apr, 2026 at 10:43 PM

If the buyer logs into the game account while a boosting or top-up service is in progress:

Please take a screenshot as evidence and email it to us so we can investigate the issue.

You may also contact the buyer directly through the G2G Chat Application to discuss the issue and arrange how to proceed with the order.

Help Center

Security & Evidence Agreement

By proceeding, you agree that you are required to change all account information (email and password) immediately after purchase.

⚠️ IMPORTANT: You MUST record a continuous video/screen-recording while viewing the account and changing the information. This recording is your ONLY proof in the event of a dispute.

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