Sellers are responsible for providing clear and accurate item descriptions. If your order does not match the listing, please follow these steps:

Step 1: Contact the Seller

Contact the seller through the GG Mobile Gamers chat system and explain the issue.

In many cases, the problem may simply be a misunderstanding that can be resolved quickly.

Step 2: Report the Issue if Needed

If the issue is not resolved after speaking with the seller:

You may report the trade issue through the order page.

Be sure to include any relevant screenshots or other evidence to support your case.

If GG Mobile Gamers determines that the item delivered does not match the description, a refund may be issued accordingly.